Last updated: 9 6 月, 2026
Welcome to LUNEBAG. By accessing or using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.
General
These terms apply to all visitors and customers of our website. We may update them from time to time, and the version published on this page is the one that applies to your order.
Products
We do our best to display our products as accurately as possible, including colors and details. However, slight variations may occur due to screen settings and the natural characteristics of leather, which means each piece is unique.
Pricing and Payment
All prices are listed in the currency shown at checkout and are subject to change without notice. Payment must be completed at the time of purchase. We accept the payment methods displayed at checkout.
Orders
Once you place an order, you will receive a confirmation. We reserve the right to refuse or cancel any order, for example if an item is out of stock or if we suspect fraudulent activity. If we cancel an order you have paid for, you will receive a full refund.
Shipping
We aim to process and ship every order promptly. Delivery times are estimates and may vary depending on your location and circumstances beyond our control. You will receive tracking information once your order ships.
Returns and Exchanges
We offer a 7-day return and exchange policy. Please see our Return And Exchange page for full details.
Intellectual Property
All content on this website — including images, text, logos, and design — belongs to LUNEBAG and may not be copied or used without our written permission.
Limitation of Liability
LUNEBAG is not liable for any indirect or incidental damages arising from the use of our products or website, to the fullest extent permitted by law.
Contact Us
If you have any questions about these terms, please contact us on WhatsApp.